SHIPPING POLICY
DELIVERY & RETURNS
We endeavour to ship orders placed before 9am on the same day. Orders placed after 9am will ship the following business day.
Orders under £29.99 ship for just £2.99 by Royal Mail 2nd Class Recorded (0-2kg) or for £3.99 1st class recorded (0-2kg). Parcels over 2kg will be sent by Hermes Standard service 1-2 day service for 5.99£. Parcels over 5kg will be sent by DHL UK for £6.99.
Orders over £29.99 ship for FREE!. In either case, you can expect to receive your order in about 2-3 business days. Please keep in mind that Gift Cards are excluded from your free shipping total as they are delivered separately via email.
You can cancel your order within one hour of purchase.
If you are not satisfied with one of our products at the time you receive it, or if one of our products does not perform to your satisfaction, you may return it to us within 30 days for replacement, exchange or a refund.
If you require a replacement a delivery charge applies (UK Mainland Only – Other charges apply for outside this area).
Please return items to:
EUROPE SUPPLEMENTS LTD
89 BIRCHFIEL ROAD
REDDITCH
B974LE
TEL. 01527545074